This session will cover how IVR Studio allows you to design IVR applications using the simple drag-and-drop interface.
Also, learn how IVR Studio allows you to define all Queues required for your IVR application to operate.
• End to End IVR Design
• Time of Day Routing
• Emergency Bulletins
• Menus
• Queue Behavior
• Design Testing
• Design Deployment
• Version Rollback
Presented by ENGAGE Product Expert.